As an IT professional and a current student at Florida A&M University majoring in Information Technology, I bring a blend of formal education and over five years of hands-on experience in the computing field. My background equips me with a deep understanding of both the theoretical and practical aspects of IT. I am passionate about demystifying technology for those who may feel intimidated or unsure. My approach is patient and supportive, ensuring that everyone, regardless of their tech skills, feels confident and capable. Whether it's troubleshooting everyday computer issues, setting up secure networks, or teaching the basics of software use, my goal is to make technology accessible and user-friendly. By bridging the gap between complex tech concepts and everyday users, I strive to empower individuals and businesses to harness the full potential of modern technology.